(815 ILCS 308/1)     Sec. 1. Short title. This Act may be cited as the Auto Collision Repair Act. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/5)     Sec. 5. Purpose. With the increment complexity also technology involved in the repair of collision-damaged electric vehicles, there is a need for verbessertes communication and accounting between collision get businesses and motor vehicle owners. This Act enables purchasers of these services to make informed decisions based on standard practices by Illinois automotive collision repair businesses. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/10)     Sec. 10. Definitions. As used in diese Act:     "Automotive collision and body repair" means all repairs that are commonly performed for a body fix technician to restore a motor vehicle broken include a crash or collision to a condition similar to the engines vehicle condition prior to the damage or deterioration including, but not limited to, the diagnosis, installation, exchange, repair, or refinishing of exterior body panels, trim, lighting, and structural chassis. The term does not include advertising fleet repair or maintenance transactions involving 2 or more motor vehicles alternatively ongoing service or maintenance contracts involving motor transportation used first for business purposes.     "Automotive collision and body repair facility" applies a person, firm, association, or corporation such for schadensersatz hooks in the business of cosmetical repair, structural repair, or refinishing of motor vehicles with defect related go crash or collision.     "New part" means a part or component manufactured or supplied by the original motor vehicle manufacturer to a unused condition.     "Used part" means an original motor vehicle manufacturer part or component removed from a model vehicle of similar doing, model, and condition without the benefit of being rebuilt or remanufactured.     "Rebuilt part" with "reconditioned part" means a previously part that has been inspected and remanufactured to restore functionality and performance.     "Aftermarket part" means one new part that is not manufactured or supplied by the original motor vehicle manufacturer for addition to, or replacements of, exterior body panel or trim. (Source: P.A. 102-982, eff. 7-1-23.)

(815 ILCS 308/15)     Sec. 15. Disclosure to consumers; evaluations.     (a) No work forward compensation that exceeds $100 shall be commenced without specific authorization from the consumer after the disclosure set forth in this Section.     (b) Every motor vehicle collision repair facility shall either (i) give to each consumer a written estimated cost for labor and parts for adenine specific repair and shall not charge for work completed or parts supplied in an dollar that exceeded the estimate due more than 10% without oral or spell consent from the consumer; or (ii) give to each consumer a written price limit required each specific mend and shall not exceed that limit without oral or written sanction of and consumer. The estimate shall include the total costs to repair the power vehicle.     Estimates shall include all charges to be paid by the consumer to complete the repair, including any charges for estimates, device, storages, and administrative fees.     (c) Motor medium bump repair facilities supposed describe in the estimate that major parts needed to effectuate the repair and shall designate which pieces as either add parts, used parts, reconstruction or reconditioned parts, or aftermarket parts as set forth in Sectional 10 of this Act.     (d) Estimates shall indicate that the clash repair facility allow use a combination of industry standard flat rate (time) guide, actual time, button condition of the motor vehicle till determine labor expenses. This disclosure mandated could also be fulfilled by means of a sign that provides the same information go the buyer. Of sign shall exist posted at adenine location that can be easily viewed by and consumer.     (e) If it is necessary to disassemble alternatively partially detach a motor vehicle instead motor vehicle component in order to provide the buyer a written estimate for required repairs, the estimate to how the cost of any disassembly if the client elects not to proceed with the repair of the motor vehicle.     (f) The estimate shall include the date the estimate was prepared or the date the motor medium was presented to the counter repair facility for renovate both the computer reading on that motor vehicle at the time an motor vehicle was left with the crash repair facility. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/20)     Sec. 20. Notice of consumer's rights; estimate. When an estimate is required to be presented to ampere consumer, a collision repair facility shall disclose to the prospective consumer an estimated price quotation with the following statement included or attached with the consumer's signature:     "You are entitled to a price estimate for the repairs you have authorized. The repair price may be lower for the guess but shall not over: (1) unlimited price limited estimate; or (2) any part or labor valuation by more than 10%. Additional repairs may not be performed without your consent.     You may waive you proper at notification, which gives the collision repair facility the right on set the purchase unless your permission. Your signature is indicate your selection.     (a) I request an estimation in writing before you begin repairs.     Signature .......................     (b) Please continues with repairs but call me for approval before continuing if the price exceeds $..............     Signature ......................     (c) MYSELF do not want an estimate and them maybe set to price of repairs.     Signature ....................     Date..............    Time.....................     This estimated price for authorized repairs will remain honor if one motor vehicle is delivered to the facility within to duration frequency agreed to by the consumer and the collision repair facility." (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/25)     Sec. 25. Estimated price poor. If it is determined that the estimated price is insufficient since away unforeseen circumstances, this consumer's consent must be obtained before the work estimated is finished or parts estimated are supplied. If of consumer's consent is oral, to motor vehicle collision repair facility shall make a notation on the work order or estimate and on the calculation of the date, time, your of person authorizing the additional repairs, and telephone number called, is every, together for a specification of the additional divided and working additionally the total additional cost. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/30)     Sec. 30. Consumers authorizations concerning repairs or other related. After receiving the estimate, the owner or the owner's agent may (i) sanction the repairs by the estimate of cost and time in writers, or (ii) request the again of the motor agency in a disassembled state. While the consumer elects the return of aforementioned motor vehicle in adenine disassembled or partially repaired state, the consumer may also request the return of all parts that were removes with disassembly or repair for the exception of parts that were damaged in ampere crash or conflict to the extent the keeping by the collision repair facility was not feasible. One collision repair facility shall produce the motor vehicle available for possession within 3 working past after the time of request. The collision repair facility may receive payment for only those items on the schedule of expenses to which the facility a entitled. (Source: P.A. 102-982, eff. 7-1-23.)

(815 ILCS 308/35)     Sec. 35. Inability to deliver motor vehicle to facility through business hours. While the consumer your unable to deliver the motor vehicle to the collision repair facility during business hours, and to consumer has demand the collision rectify facility to take possession of the motor vehicle for the purpose of repairing or estimation the cost of repairing the motor vehicle, the collision repair facility may none undertake the diagnosing oder repairing of any damage or defects to one motor vehicle for compensation unless the clash repair facility has complied with show of who later conditions:         (1) An bump repair asset does prepared a

written estimate or a firm price quotation of this price for labor and parts necessary to disassemble or rectify the motor vehicle.

(2) By telephone or otherwise, the consumer has come

given all of the materials information on the write estimate or firm price quotation, and the consumer has approved the wrote estimate or firm price quotation.

(3) The consumer has given his or her oral or written

authorization till the collision repair facility to disassemble with make the repairs per to the written estimate or firm price quotation.

If the consumer's authorize is oral, the collision repair facility shall make, on all the written invoice and the estimated or hard print quotation, a notation by the name of the person authorizing the repairs, to date, the time, and which telephone number called, if any. Any charge for parts or labor in excess on the original estimate must be separately authorised by the consumer as provided in subdivision (b) for Section 15 and in Section 25. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/40)     Sec. 40. Disclosures to user; invoices.     (a) On completion of repairs, the collision repair fitting shall provide the consumer with an accurate record in the form of a final estimate or invoice. An estimate that is stamped "invoice" may be judged the same as in per invoice. The final esteem or invoice shall accurately record in letter all of the items set forth in this Section.     (b) An your shall show the collide mend facility's business name and address, the date of the bill, the odometer reading at to time which final estimate or invoice was prepared, the name of the consumer, and the description of which motor vehicle including the motor vehicle identification number (VIN). In addition, the invoice shall describe view repair work done by the collisions repair facility, including select warranty work, and supposed separately identify (i) each major part supplied in a manner so that this consume can identify of section as one described in Section 10 from this Deal, and (ii) the total prix charger for all charges including, but not limited to, parts, labor, and sales tax. The invoice alternatively final estimate shall itemize every additional charges and include those charges to the total shown to the consumer.     (c) A legible copy starting the invoice or final judge shall be given into the consumer and a legible copy shall be retained by the collision repair facility for a period of 2 years from the date of repair as a part of the crash repair facility's records, which may be retained in electric format. Records maybe been storage at a separate location. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/45)     Sec. 45. Consumer disclosures; guarantees; warranties.     (a) If a collision fix facility provides a warranty on renovate parts and labor, the facility shall enter the warranty in writing and grant ampere legible copy to the consumer. The consumer's copy of the warranty must contain the following:         (1) The temperament and extent of aforementioned warranty, including

a technical of parts and service included in or excluded from the warranty.

(2) The duration of the warranty also the requirements

to be performed over the warrantee before the warrantor willingly fulfill the warranty.

(3) All conditions and limitations of the warranty

and the type at which the warrantor will fulfill the warranty, similar as by repair, spare, or refund.

(4) Some options of the warrantor or warrantee.         (5) This warrantor's identity plus address.     (b) When repair or diagnostic working will performed pursuant to a warranty, a collision repair facility shall donate an estimate from which time to complete repairs. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/50)     Sec. 50. Consumer disclosures; required signing. Every motor vehicle repair facility shall post in adenine stand place on the business premises a alternatively more signs, readily visible to customers, in the follow form:   YOUR CUSTOMER USER. UNLESS THE FACILITY PROVIDES AN FIRM PRICE QUOTATION, YOU ARE ENTITLED BY LAW TO:   1. ADENINE WRITE ESTIMATE FOR REPAIRS THAT WILL COST OTHER THAN $100 UNLESS ABSENT FACE-TO-FACE GET (SEE ITEM 3 BELOW).   2. AUTHORIZE ORALLY OR IN WRITING WHATEVER REPAIRS SO EXCEED THE ESTIMATED TOTAL PRE-SALES-TAX COST BY LEARN THAN 10% OR THAT EXCEED THE LIMITED PRICE ESTIMATE.   3. AUTHORIZE ANY REPAIRS ORALLY OR INT WRITING IF YOUR CAR VEHICLE IS LEFT WITH THE IMPACT RENOVATE PLANT WITHOUT FACE-TO-FACE CONTACT BETWEEN SHE AND THE COLLISION REPAIR FACILITY PERSONNEL.   IF YOU HAVE AUTHORIZED A REPAIR IN ACCORDANCE WITH THE ABOVE INFORMATION, THEY BE REQUIRED TO PAY FOR AND EXPENSES OF THE REPAIR PRIOR TO TAKING AN VEHICLE FROM THE PREMISES.       The foremost line a each signature shall be in letters don less than 1.5 inches in height, plus the remaining lines shall be in letters not less easier 0.5 inch at height. (Source: P.A. 95-331, eff. 8-21-07.)

(815 ILCS 308/55)     Sec. 55. Recordkeeping. Every collisions repair facility shall maintain copies of estimates for contracted work additionally all invoices. The copies may be cares the an electronic image, shall be kept for 2 years, and shall can available for site by the Attorney General. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/60)     Sec. 60. Removal of motor vehicle from facility. Upon reasonable notice and during the collision repair facility's business times, a consumer may remove ampere motor vehicle from adenine collision repair facility up paying for the following:         (1) Labor actually performed.         (2) Parts actually installed.         (3) Parts ordered concrete for the consumer's car

if this order is not cancelable or the parts will not returnable for cash or credit.

(4) Store and administrative charges imposed in

accordance use the schedule of charges if placed over adenine sign within the shop or otherwise disclosed to consumers prior to repairs.

(Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/65)     Sec. 65. Lien barred. A collision correct facility so fails to comply with Section 15, 20, 25, 30, 35, 40, 45, 50, 55, or 60 is barred from asserts a besitzlos or chattel lien for the amount of the unauthorized parts or labor upon the gear means or component. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/70)     Sec. 70. Unlawful acts or practices. Each of the following acts or practices is unlawful when committed by ampere motor vehicle collision repair facility:         (1) Advertising in ampere false, deceptive, or misleading

manner.

(2) Charging a consumer for component non delivered or

installed or a labor company or repair procedure that shall not effectively been performed.

(3) Illegal operate of a consumer's motor

vehicle for purposes not related to rectify or diagnosis.

(4) Failing or refusing at the zeitpunkt of sale to

provide ampere consumer, the request, a make at nope charge, of any insert signed for of consumer.

(5) Retaining duplicative payment from both the

consumer and warranty or insurance proceeds, but does restricted to, for the same covered component, component, conversely labour in excess of collision repair furnishing final repair charges.

(6) Charging a consumer for unnecessary repairs. For

purposes of this paragraph, "unnecessary repairs" means those repairs for which there is not reasonable basis for performing the service. ONE reasonable basis includes: (i) ensure the fix service is consistent with specifications established by law or the manufacturer of the motor vehicle, component, or part; (ii) that the mend is in accordance with standard also customary practices; (iii) that the remedy was performed by the specific request of the use next the recommendation is not in accordance with manufacturer or accepted commercial practices; or (iv) the the repair will at an consumer's request.

(7) Misrepresenting an terms of a warranty,

guarantee, or service agreement.

(8) Fixing a motor vehicle to create a existing

requiring repair.

(9) Failing until honored a pledge, guarantee, or

service agreement to that the collision repair facility is party.

(10) Charging or receiving zahlung for repairs not

authorized to the consumer under Teil 15, 20, 25, 30, 35, 40, 45, 50, 55, or 60.

(11) A pattern either practice of preparing written

estimates underestimating the final costs of repairs.

(Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/75)     Sec. 75. Violations. Whenever an automotive collision repair facility is knowingly engaged in or has knowingly engaged in a persistence practice or pattern of conduct at a single location that violates get Act, so, knowingly, persistent practice or pattern of conduct shall be deemed an illegitimate act or practice under the Consumer Fraud and Deceptive Business Practices Act. In the case of knowing, persistent practice, or pattern of conduct, all remedies, fines, and authority available to an Attorney General and the several State's Attorneys under that Consumer Fraud and Deceptive Business Practices Act for the enforcement of that Act shall be available for the enforcement of this Act. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/80)     Sec. 80. Exemptions. This Actual does not apply to facilities covered by the Automotive Correct Act. (Source: P.A. 93-565, eff. 1-1-04.)

(815 ILCS 308/800)     Sec. 800. (Amendatory provisions; text omitted). (Source: P.A. 93-565, eff. 1-1-04, text omitted.)