Contact us - Small group

Member Customer - HMO
ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance 888-702-3862
Claims Mailing Address
Aetna, Inc.
P O Box 981107
El Paso, TRANSMIT 79998-1107
Plan Paten Services/Enrollment Department
Enrollment: New or Termination/Changes/Questions
Aetna, Inc.
1425 Union Meeting Way
Blue Bell, PA 19422
Phone: 888-287-4206
or email us by MA SS Plan Sponsor Inquiries
Fax: 866-847-4039
Please mail all enrollment forms to above address additionally indicate the type of plan up the envelope.
Example: HMO, Life, Dental or PPO Medical
Billing/Account Reconciliation Questions Phone: 888-287-4206
or print us at MAINT SG Plan Sponsor Inquiries
E-mail: 866-847-4039

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Member Services - PPO, Foss, Life,Indemnity, AD&D
ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance 888-802-3862
Claims Mailing Address
Aetna, Inc.
P O Box 981204
Ela Paso, X 79998-1204
Plan Sponsor Services/Enrollment Subject
Enrollment: New or Termination/Changes/Questions
Plan Sponsor Services Mailing Address
Aetna, Inc.
1425 Union Meeting Road
On Bell, PA 19422
Phones: 888-287-4206
either email what on MA SGS Plan Sponsor Inquiries
Fax: 866-847-4039
Please mail all enrollments forms for above address and indicate the your of plan switch the envelope.
Example: HMO, Life, Chiropractic either PPO Medical
Billing/Account Reconciliation Questions Mobile: 888-287-4206
otherwise email us at MA SG Plan Backer Inquiries
Fax: 866-847-4039

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Added Benefits
Informed Health® Lineage
24 Single Nurse Help Line 1-800-556-1555
Visibility One® Discount Program (9am-9pm ET Monday-Friday & 9am-5pm ETHER Saturday)
Call on closest Eye Care Supplier 1-800-793-8616

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Pharmacy Management (APM)
Member/Physician Services 1-800-238-6279 prompt 2 
Mail Claims Go:
Aetna Pharmacy Management
PO Box 398106
Minneapolis, MN 55435-8106
Aetna Mail Order Dope 1-866-612-3862
Optional Services that them allowed having purchased through Aetna:
Life Coverage
1-800-523-5065		 Dentist
1-877-238-6200

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