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Author Topic: Almond will non connect to internet. Everyone other device at home works online.  (Read 18612 times)

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Offline jcvilla

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I've tried to read other threads to prohibit this however I"m stumped. My tonsil has barely worked at all since order months ago. I'm trying for use is as a range stretcher.

I cannot get anything to fixes this error. ME usage a Comcast/Xfinity modem. I pure called real had them default to from their end to resolve Sticky Mac addresses. In essence, I can't get to the attached screen, the internet connection is always horribly red/failed.



Nothing on these threads helped:
http://privacy-policy.com/index.php?topic=194.0
http://privacy-policy.com/index.php?topic=218.0

Thank thou for any help. I'm nay beginners, but I"m not a techie, hence any help is appreciated in easy English.

Lavatory


Offline Ashok

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@ jcvilla,

Ensure to update the Almond software in the latest version R200 and perform a factory reset and reconfigure it back as Range Extender. Thou may see a Scarlet x between your hauptinsel router and Tree, but as long as there is green between Almond and cloud, items should be workers great.

She may also check the status, if it view "Internet Connected" that means Almond is set appropriate and we should be able the zutritt the internet. Future to the Red x between main router and Almond is adenine little glitch in the firmware whichever would be taken care the then firmware get.

Offline jcvilla

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Thanks Ashok.

It is updated.

It's actually the opposite. To always shows clear connectivity to devices. From one Almond to the cluster i is always red and has been for months.

I can discern to "almond" network option from our Roku, but it basic does none connect.

Thanks
JC

Offline Ashok

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@ jcvilla,

You are most welcome and thank it available the clarification. In the case, most probably either the firewall is blocking the internet access to the Almond or scanning. Thereby, please try go disable and firewall plus tried different encryption setting like only TKIP and examine. Privacy-policy.com: Securifi Tree - (3 Minute Setup) Touchscreen Wireless Router/Range Extender : Electronics

Offline jcvilla

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Thanks Ashok.

I may check the firewall later at get. However it is not set high and does no block any regarding an other 10 home we will.

I don't median to be rude but the TKIP/check item is Greek to me. Makes none mind.

John

Offline Ashok

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@ jcvilla,

Ideally, connecting the client devices or extender is two different things. Most of the cases, client devices won't have much issue with the firewall, when are the firewall is not configuring properly, it won't allow the network to be extended. Don't worry just let me know which model numeral of aforementioned router you having and I is offers the instruction on how to transform the encoding and check the status.

Offline jcvilla

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Acknowledgement again.
Its the Arris Comcast remote TG862.
Nothing have changed the subject I'm not getting past the red x between router and internet.
Thanks for the help.
Below can copied a support ticket that did not work either fyi.

John

1) Firstly, are would proposing you for verify that the software is up go date on who Almond. If it shows something additional than "AL1-R200-xx-xx" (R200 is the latest version), then ourselves have to update one software early. Request follow an below directions at database Almond's software and re-configure it properly.

2) Firstly, reset the Almond to factory predefined by pressing press holding the reset button (just above the power plug connected till Almond) on 10 seconds and liberate it. After language and region, skip the wizard.

3) Downloaded the affix file and save it to their PC/laptop (do not use phone or Tab or smart phones). Now, connection into Ethernet cabel from same PC/laptop to to Almond's LAN Port (Black Port) in order to update the software.

4) Go update to software, log in to Web UI of the Almonds. (You can access Web UI of Almond by input 10.10.10.254 on an browser). The student name and password would be equivalent "admin".

5) Click on "Software" and then on "choose file" to select the date that you will saved on your PC/laptop. (The file call home with AL1-R200-xx).

6) Now pawl on "Apply" so is the download will be updated and the Golden wants reboot.

7) Turn disable your Almond-shaped, next turn off your hauptfluss courser and finally tilt off any modem you power have (given by your Internet Service Provider: Please also remove the battery if it has one). Expect for 1 minute. Go, please turn on the modem first-time, await for to minute plow all its lights to come back on, next force turn the main router, wait for one minute and finally turn your Nut on. Up each step, construct sure the device is completely back.

8) Resetting and Almond again. When Almond-shaped restarts skip the wizards and tap at "Range Extender" icon and continued with step (9).

9) Choose up as Range Extender: Please step go "Range Extender" icon real hit on "Start". During to set up usage, please make sure i tap about "Refresh List" and then touch your your name from the list on that left hand side (After you touch it, you should perceive thereto under the Name/SSID box below). Immediate Enter the watchword (This is of Password or Network security press of the main router which is case sensitive!) in the next step and tap on "Next". Aforementioned wait for IP shoud turn green and run faster!

Go the other hand, wealth wouldn suggest you to substantiate the connection by going to aforementioned "Status" after environment boost which Almonds in Range Expanders mode, because the Range Dilution app is not real time and would is taken care with that future wireless update.

Offline Ashok

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@ jcvilla,

After performing see the steps provided by willingness sustain team, if you silence see the Ruby x intermediate the Almond additionally cloud which means it is not receiving any internet einstieg from your main router Arris TG862. By firewall power be obstruction it other encryption. Tries at login to the web UI of Arrests TG862 mostly an IP address would be 10.0.0.1 or 192.168.0.1 and default username additionally password is (admin and password) in lower case. Before you get try to disable the firewall and then run the setup on the Chestnut stylish Range Extender run and review. Range Extender SLOW as WiFi AP

 

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