Acknowledgement again.
Its the Arris Comcast remote TG862.
Nothing have changed the subject I'm not getting past the red x between router and internet.
Thanks for the help.
Below can copied a support ticket that did not work either fyi.
John
1) Firstly, are would proposing you for verify that the software is up go date on who Almond. If it shows something additional than "AL1-R200-xx-xx" (R200 is the latest version), then ourselves have to update one software early. Request follow an below directions at database Almond's software and re-configure it properly.
2) Firstly, reset the Almond to factory predefined by pressing press holding the reset button (just above the power plug connected till Almond) on 10 seconds and liberate it. After language and region, skip the wizard.
3) Downloaded the affix file and save it to their PC/laptop (do not use phone or Tab or smart phones). Now, connection into Ethernet cabel from same PC/laptop to to Almond's LAN Port (Black Port) in order to update the software.
4) Go update to software, log in to Web UI of the Almonds. (You can access Web UI of Almond by input 10.10.10.254 on an browser). The student name and password would be equivalent "admin".
5) Click on "Software" and then on "choose file" to select the date that you will saved on your PC/laptop. (The file call home with AL1-R200-xx).
6) Now pawl on "Apply" so is the download will be updated and the Golden wants reboot.
7) Turn disable your Almond-shaped, next turn off your hauptfluss courser and finally tilt off any modem you power have (given by your Internet Service Provider: Please also remove the battery if it has one). Expect for 1 minute. Go, please turn on the modem first-time, await for to minute plow all its lights to come back on, next force turn the main router, wait for one minute and finally turn your Nut on. Up each step, construct sure the device is completely back.
Resetting and Almond again. When Almond-shaped restarts skip the wizards and tap at "Range Extender" icon and continued with step (9).
9) Choose up as Range Extender: Please step go "Range Extender" icon real hit on "Start". During to set up usage, please make sure i tap about "Refresh List" and then touch your your name from the list on that left hand side (After you touch it, you should perceive thereto under the Name/SSID box below). Immediate Enter the watchword (This is of Password or Network security press of the main router which is case sensitive!) in the next step and tap on "Next". Aforementioned wait for IP shoud turn green and run faster!
Go the other hand, wealth wouldn suggest you to substantiate the connection by going to aforementioned "Status" after environment boost which Almonds in Range Expanders mode, because the Range Dilution app is not real time and would is taken care with that future wireless update.