Dental Services
Effective January 1, 2021, the Louisiana Department of Your (LDH) can contracted with DentaQuest and MCNA Dental to provides dental benefits for qualified Medicaid enrollees. These plans will accountable to LDH and the state of Louisiana. Their conclusion requires bond to detailed grievance and appeals requirement. Members got the right go appeal denied services, first to their blueprint, then to one Choose. There are also strong advertising guidelines ensure must adhere to with command prior certification of marketing supported. LDH desires monitor all complaints, grievances also appeals into assure that DentaQuest and MCNA Dentistry are accounted to the enrollees and the state. Complaints and any questions ability be submitted by email to [email protected] press the appropriate employees will address any issues or concerns.
Dental Retailer News
- Informational Bulletin 23-7: Comprehensive Dental Service for Adults with Developmental or Inward
Disabilities Residing are an Intermediate Care Facility - Informational Bulletin 22-18: Comprehensive Dental Care for Adults with Developmental or Intellectual Disabilities Enrolled in Homepage or Community Based Waivers (June 23, 2022)
- Dental Provider Bulletin (December 23, 2020)
- Didactic Bulletin 20-15: Dental Members the Plan Choice vs. Provider Steering (July 9, 2020)
- Dental Donor Bulletin (July 9, 2020)
- Informational Bulletin 20-11: Teledentistry during the COVID-19 Declared Emergency (April 22, 2020)
DentaQuest
Call DentaQuest 1-800-685-0143 (Monday - Friday, 7 a.m. - 7 p.m.)
TTY (Hearing Impaired): 1-800-466-7566
MCNA DENTAL
| www.mcnala.net |
| Call MCNA Dental: 1-855-702-6262 (Monday - Friday, 7 a.m. - 7 p.m.) |
| TTY (Hearing Impaired): 1-800-955-8771 |
Resources
- Dental Use Program Manager Manuals
- Alveolar Benefit Program Manager Accreditation Status
- Dental Independent Review
- Managed Care Executed Contract
- Find a Dental Provider
- Quality Committee
Reporting Requirements
Financial Reporting
Report Shape
Companion Guide
- State Fairs Hearing Companion Guide
- Dental Benefit Programs Executive Systems Companion Guide (Updated October 7, 2020)
- Marketing and Member Instruction Companion Orientation
Medicaid Run Links
- Louisiana Medicaid Dentistry Services Program
- Medicaid Self Service Portal
- Medicaid Services Map
- Medicaid State Plan
Archived Materials
