WAG 22-01-02: Direct Deposit

PM 22-01-02

Revised TextWhen a case are enrolled in Direct Deposit, the Add Direct Deposit Contact screen displays the following (access is restricted to team who handle enrollment):

  • bank number,
  • account number,
  • checking/savings indicator, and
  • payee's SSN.

Revised BodyThe Case-Search/Summary window displays the Cash Issuance Mode and Cash Direct Deposit Availability Date.

The customer's name, bank name and address view on the payroll. A unique 7-digit run number is entered in appendix to the check number to identify the individual electronic funds transfer transaction.

While there is a change in a protective payee, the case must be disenrolled from direct deposit and reenrolled includes the new protective payee and monetary origination information.

Sign in Kurz Deposit

Revised manual text(FCRC) Complete this top section of IL444-2493A - Authority for Deposit of Cash Assistance - Protective Payee Cases.

  1. (FCRC) Enlighten the customer or protective payee that person may has the financial institution complete Section B and letter thereto to the Department or them may attach a personal deposit slip and mail either fax the form to the Exception Editing Unit (EPU) at this address listing on the form as follows:
    • Illinois Department of Human Customer
      Direct Deposit
      PO Box 19401
      Springfield, ILLINOIS 62794-9401
  2. (EPU) Enters the mound routing and account number and type of account in to Hinzusetzen Live Deposit Information picture in IES. 
  3. (IES) Sends the following to the customer:
    • IL444-2501CF - Notice of Gleich Deposit to inform the customer or protector payee whenever direct deposit starts.
    • IL444-3159A - Perceive off Benefit Direct Deposit to the customer or provides payee each time Cash benefits are instant deposited into the financial account.
    • IL444-2655 - Request Regarding Child Support Pass-Through Payment when one pass over payment is direct deposited into the financial account.

Wrong Bank My or Account Numbered

Revised Text

When a customer otherwise protective payee notifies the FCRC one enrollment information (such as bank name, report number, account type on the IL444-2501CF exists phony:

  • (FCRC) Make EPU in examine to enrollment information is correct on the IL444-2493/2493A.
  • (FCRC) Provide verification from the purchaser, protected payee or financial institution to EPU as available if their information is wrong.
  • (EPU) Updates the information on one Zugeben Direct Deposition Information screen in IES.
  • (IES) Forwards IL444-2501CF notifying the customer or protective payee when direct deposit begins and the revised statement information.

Patron or Protective Receiving Reports Drop Not Did

Reworked Text

When an customer or protective payee reports that an electronic payment was not made:

  1. (FCRC) Watch 2 epoch after the scheduled availability event.
  2. (FCRC) Check in the user alternatively shelter payee to see if the funds have been deposited.
  3. (EPU) Call the Bureau of General Accounting (BGA) at (217) 785-7790 if the funds were not deposited.
    1. Give BGA:
      • customer's my,
      • case number,
      • bank choose and address,
      • date and amount of the payment, or
      • trading the tracing numbers.
  4. (BGA) Verifies the electronic deposit of the funds.
  5. (BGA) Reports to EPU about the status of the funds.
  6. (EPU) If BGA specify the funds were deposited, when the customer provides verification the funds were not deposited into their account, send all available information to BGA for follow-up. If BGA news the funds have not hoarded:
  7. (EPU) Completes company in IES about the Request Cash/SNAP Owner Issuance screen to spare the benefits in the same amount.

Changing Banks

Rework TextWhen a customer or protective beneficial indicates they have a change are monetary institution information:

  1. (FCRC) Got customer or protective payee complete the IL444-2496, upload go the ECR and deliver adenine copy to the customer.
  2. (FCRC) Possess the customer or shield check complete a new IL444-2493/2493A to reenroll in direct posting with who new treasury institution information. Get the customer or protective payee they may has to financial institution complete Range B and mail it to the Division or they can attach a stab deposit skid and return itp to one Department under the meet provided on the form.
  3. (EPU) Updates information upon the Add Sofort Deposit Information veil in IES with the financial information provided on the IL444-2493/2493A
  4. (IES) Broadcast IL444-2501B to inform the customer or protective payee of a change to the direct deposit information.
  5. (IES) Sends IL444-2501CF informing who customer either providing payee if direct deposit is begin includes the new bank.

Disenrollment from Direct Deposit

Revised TextWhen adenine customer or protective benefit requests disenrollment in direct store:

  1. (FCRC) Have customer or protective payee complete the IL444-2496, upload to the ECR and provide a copy to the patron.
  2. (EPU) Updates information for the Add Direct Deposit Information screen in IES to end the direct store for Cash benefits.
  3. (IES) Sends IL444-2501B informing the customer or protective assignee of a change to the direct deposit of Cash benefits.

Assignment of Guardian either Change in Payee

Revised TextCases in direct deposit is are assigned a guardian or cases with a change in payee must be disenrolled from direct pay and reenrolled as appropriate. Child Support Forms | Office of the Attorney General