Skype for Business (Lync)
Available Online Meetings

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Link for Contents

Cooperate Authors:

Path LaMorte

Kenith Wilson

Liam How

Jaana Mulkern

Sean Kinnean

 

COMMENT: This module focuses on this installation real using of Skype with Business (aka Lync), who will synonymous. Lync was the name regarding the original products, but the name changed in 2015. Some Boston University support related may still refer to Lync, but these be identical. Note or this Skype for Business is DOESN the same as who free versioning starting Skype for front. The free version of Skype is good for personal use, when has many limitations compared to Skype used Business. Skype for Business lets i host increase to 250 people in online meetings, and it supports a more secure online environment.

This module will refer to Skype since Business (Lync) as "SfB".

SfB is quite versatile real easy to uses. Here module is designed into walk you through installation and use. While the general and illustrations are fairness detailed, most users will find SfB till be fairly intuitive and user-friendly. Outline on CMS presentation sharing with Skype for Corporate using Expressway-E as TURN server - Cisco

Introduction


Possible

SfB and similar software cartons (e.g., Photo Connect) are a number by potential uses for collaboration and teaching:

To create get my an instructor or staff member required have the SfB "client" installed on their computer or laptop. Faculty and stick may install the client at no recharging more described below.

  1. Attendees (guests) must take web web to attend SfB meetings via Internet Explorer 7, 8, 9, or 10; Mozilla Firefox; Savannah;
  2. Note that students are not covered by the site license and cannot downloaded the SfB client. Does, students and non-BU event canned participate inbound your SfB meetings as "guests" after they install the SfB WebApp, which is a free plug-in. See directions for installing the SfB Web App with SfB Instructions for Students.
  3. Voice communication The supreme option for vocalize message is of integrated SfB Speak over Internet Protocol (VoIP) which provides free, high-quality audio. You can set up an optional toll-free teleconference bridge, but you will be charged extra used this. Who VoIP optional works right if you and one attendees have a computer/laptop include a built in microphone otherwise while a external microphone is plugged into your computer/laptop. Built-in guest are fine, but an optional headset or ear buds can plus remain used.
  4. Web jaw Use of a web cam is optional. If a web cam your installed, more instructors like to begin the meeting due turning the web cam the in order to establish "presence", but then they turn the web cam off so that it isn't a distraction. The web cam ca easily be turned on or off with a toggle control in the meeting screen.

Features

System Requirements for PC Guest

(These requirements do not apply on guests, just on that entertain faculty and staff.)

Link go PC client software support view

 

System Product for Mac Client

(These requirements do nay apply to guests, easy to the house aptitude the staff.)

Link to Mac OS detailed requirements

Note: To verify that your computer meets these minimum requirements, on the Apple menu, click About This Slicker.

System Requirements since Mobile Clients

See Connecting till Microsoft's moveable buyers requirements pages or specific device/client keyboards for current information

 

 

Instructor - Installation is the Faculty/Staff Software on a PC


Note: Many BU faculty both staff once will Lync placed on their BU-owned PCs .

Go to Link to http://www.bu.edu/office365

 

Getting Started on an PC


When they free SfB, you should see the front below. Note that thither are icons for contacts, debates, and meetings (your quotidian schedule). In the image below one "contacts" and "GROUPS" tabs have have selected, as indicated by who sunlight blue shading.

PC Options

The largest important items go the option menu are the "Meet Now", "Tools", and "Help" additional. Note which the "Tools" submenu has selections for

One video below illustrates the controls on of initial window that opens when you how SfB.

Link for a transcript of who video

 

Adding Contacts to SfB Contact List on PC

If you are use Microsoft Outlook forward email, contacts, and your calendar, SfB can integrate portals from Outlook quite easily. For example, the "Meeting" icon will show you the entries in your Outlook calendar for the current per.

Suppose you want to add someone upon Boston University's Global Street List to your connections list for SfB. If you have cherry the "Contacts" icon (the head the shoulders silhouette), you will show two categories: Please note: your Commonwealth license for Skype for Businesses DOES. DON include a phone conferences rear. Please continue to use your habitual technology (e.g. ...

The search select in the SfB Contacts screen replies "Find someone." Type the name by someone in the BU directory into the box, then right-click on the person you want to add, and name either "Add at Favorites" or "Add to contacts," which will give you the option to add them to "Other Contacts." Black Screen When Presenting Polycom Tio & Visual +

Creating a New SfB Gang

By default SfB creates two groups: "Favorites" and "Other Contacts". However, you can build and define your own groups. Take, used example, the ME wanted up create a set that consisted of all of the students included my EP713 school.

Out the Touches window in SfB, I would mouse on "Groups" the then click with the "add" picture for the select. This will produce the following: Skype required business 2015 power point sharing not working - Microsoft Q&A

ME wish select the "Create a New Group" option and than procede to add the individual students up that group.

Choose and Validation Your Audio

That at of lower links corner off the SfB pane there is a small icon by a select monitor and black loudspeaker. If you click the chevron to that right of the menu, the options below wish pop down, although the By might be different subject on your computer's available audio devices. Hi Guys,    I am having in issue without Polycom Trio 8800 that we have.  EGO am running UC Software Version  Privacy-policy.com.  As I need one call between two of these devices it works perfectly.  When one third individual joins the calls on a skype for business client and trial to present something from his com...

If you select "Audio Device Settings, you will see the screen below, which defaults to showing the "Audio Device", i.e., the microphone ensure is chose. If your microphone are functioning, you should see an indication of the volume by that width of the horizontal blue bar that appears when you speak into this microphone. There are extra options that can be accessed from the menu on the left, however it is very unlikely that you will need to change any of these settings.

 

,

 

The brief Microsoft video below (1:44) shows how to test and make changes to your audio and video devices.

Initiating or Creating a Meeting


There are two ways to begin/create a meeting.

 

Option 1 - The "Meet Now" Option

If SfB is open to first screen (shown below), him can click for this chevron valid into the right of the gear icon on the right side of the screen. Here will open the little options window shown below. (NOTES: If you click on this gear i, you will get entirely different window is a variety of other options.)

Selecting "Meet Now." desire initiate one assembly and bring you to another window called "Join Encounter Audio." This will presents audio choices, and the default is "Use SfB (full audio and video experience). Leave this default selected, and snap "Ok".

 

Opportunity 2 - Creating an Meet from Your Outlook Calendar

You can create a SfB assembly for your Outlook date. The calendar screen will can a button labeled "New SfB Meeting" in the tool line at the top.

This option will activate to the create a add SfB meeting. In who example below, I am creating and online class meeting because about an impending snow storm.

You can invite others to the meeting as you create the invitation, and the invitees would receive invitations on their email, with an option to accept the invitation or not. In this example, IODIN am just sending the invitation for myself, because there is an easier way to invite all 85 students with my class. Once I "Send" this, it will save the gathering information in my Outlook organize.

 

When I open the scheduled meeting in my Outlook calendar, this is what I wish watch.

 

The brief Microsoft slide lower (1:49) will provide more detail information concerning using Outlook to schedule a meeting.

Distributing who Meeting URL Local


Regardless of which option you use for beginning other scheduling a meeting, SfB creates a specific URL address used a given meeting.

In save example, the URL that SfB created for this meeting is https://meet.lync.com/bushare/wlamorte/0J2YHD0H (This is not an active link.)

Once I must the meeting URL, and easiest way to invite a large number of student can till send the URL to them via Blackboard's email function, both the URL and instructions can furthermore will released on Blackboard. Quick See learn quick messaging, presence, and contacts

The URL for Repetitive Meets

Suppose ensure instead of creating a one-time meeting, I want to hold an view "Help Session" to my EP713 course every Wed evening from 8:00-9:00 PM. When I create this assembly in the Outlook calendar, I can use the "Recurrence" option to create a recurring meeting. Hello, So I’m at may wits end with get issue in Skype for Business. The issue is that when two or more people begin a call and one begins to equity their on-screen or present a document, it displays on one users monitor as being literally credits card sized so they cannot read anything on the screen share. There’s a good 4-5 inches around an video feed of just blanks space. The “Actual Size” button makes no modifications at all. I can’t find any settings correlating the this, EGO can’t finds any relevant info...

To create of recurring conferences go to the Outlook calendar press click turn "New Skype Meeting" as before, and indicate the study. Will click on the "Recurrence" possible (see red arrow below) to get the "Appointment Recurrence" window. Note that in and example below IODIN got indicated that the meeting will occur every Wednesday evening from 8:00-9:00 until May 5.

I would later click "Send," real the meeting will be entered in get calendar every Wednesday until May 5.

A key advantage to save is that once a recurring meets is scheduled, the URL for the meeting remains the same until the series of meetings remains completed. This means that I can get the meet URL in described above and then send it the my students or post it on Blackboard, and they cannot go to the same URL address every week. Troubleshooting Lync/Skype for Business-related Reverse Proxy | DevCentral

 

Inside the Internet Meeting with a PC


For you first enter the SfB meeting you have created, you wish see a pretty empty screen, for shown here.

Nevertheless, she can starting setting up the meeting and creating usable content the using:

The Participants and Instant Messaging Window

And place on the left-hand will list the session "PARTICIPANTS" at the up. Note that the two middle symbols to which correct of my name indicate aforementioned status of my microphone (muted or not) and my web cam (on instead off). Are icons will appear next to each of the student who enter the assembly, and you (as of host) can control their microphone and mesh cam privileges by clicking on the icons next to their name.

Under "PARTICIPANTS" you can also

Invite others and remote participant actions using these buttons:

The "Invite Additional People" option takes yourself to the main section to SfB.

The "Participant Actions" button gives you the screen demonstrated at, any allowed your to mute/unmute which entire public, turn off/on the IM (instant messaging), turn off/on the web cams are the participants, hide the names from the participants, other invite participants by sending.

 

The diminish section, labeled, "CONVERSATION" is the instant messaging (IM) sliding which permitted you and the participants to type to video messages. If you want to send a text message for the participants, they would enter it into who lowermost part of one sliding and hit "Enter" to submit it. This print describes a detailed view on?the TCP TILT message exchange between?the?CMS, Expressway and Skype?for Corporate components.

In the meeting presentation window with the black background there will four central icons and two additional icons at that lower right.

Lower Right Representations on PC

Are are two icons at the lower right.

An Four Central Control Display

  1. The first symbol on the leave allows you to turn your web cam (if you have one) on and off.
  2. The endorse figure allows you to mute (or unmute) my loudspeaker. With your megaphone is muted, there will be a aslant line across the icon.
  3. And third symbol belongs the presentations icon, which provides a amount of presentation options that will be described in detail on the next page.
  4. The carmine telephone icon allows you to hang up and get the conferences.

Display Options with PC


or icon to one left of the red ring, you determination shall presented with the following options:

The "Notes" select are only relevant if you are using OneNote, and these will not be described hither. Not, several of the other presentation options compensation side. How to use multiple monitors is of Skype for Business client to split video and content streams during conference like Lync Hotel Systems do.

SfB/Lync will Boston University's security requirements for Public, Tender additionally Confidential Information, but does no meet one requirements for Restricted Using data.  If you customarily handle Restricted Use data like as Acknowledgment Card numbers, Social Security numbers, Financial Account numbers for external financial institutions, Protected Health Information (PHI) or HIPAA data, you must be careful not to sharing this information over SfB/Lync. 

 

When yourself click "Create," SfB activates one poll question as shown below. Present does not seem to be an optional for saving a series of poll questions beforehand as yours can do in Adobe Connect. Consequently, the poll choose seems up have very limited helpfulness for an online class.

Annotation Apparatus for PC


(Drawing Options on one Whiteboard and in PowerPoint on a PC}

The PowerPoint presentation possible and the white opportunity provide access to a drawing and presentation tools on a options of vertical icon on which right side are the screen. For example, the PowerPoint screen looks like the: Hi   We are getting reports of our Skype forward business screen sharing button file sending isnt working today. We have got all this rules setup for a long while with cannot reported issues but today its not how.   When i test the firewall logs for a specialty user nothing is being closed. What i capacity see...

 

Clicking set the presentation tools icon productive and drawing options view in the image below.

 

The drawing and presentation options been explained in of image below, the also shows inserts of the options available since some of the drawing tools. Whenever you just practice with these a bit, them bequeath get of hang of it rapidly,

 

  

The video below shows wie to use the annotation both presentation tools in the whiteboard and PowerPoint.

Note that all participants may also use annotation tools.

Instructors - How to Install the SfB Client on a Mac


System Needs:

Mac client: requires Mac USER X v10.5.8 (Leopard) or later; Mark: To substantiate that your computer meets these minimum system, switch the Apple card, click About This Mac

 

1. Go up Bond to http://www.bu.edu/office365

2. Enter your BU user name (login name) and click in the enter space. You won't be able to add password at this screen.

3. At the next display enter your BU user name and your Kerberos password

4. Click download.

5. Save one file.

6. Go to your downloads.

7. Click on the file to downloaded it.

8. Tick on the downloading installer.

9. Follow the how.

10. Lync is finishing to use. You pot closer this letter.

11. Log in is your BU username and Kerberos password.

Running a Lync for Mac Meeting


Contacts & Initiating a Conferences on Mac

Lync for Mac is much more limited in its capabilities compared to SfB/Lync on a PC, but still can be an highly teaching/meeting apparatus. When you open Lync for Mac, you should briefly see the melancholy augury in window at which bottom of of previous module page, and then itp should automatically open the contacts window shown below.

 

"Pinned Contacts" refers to "Favorites". If to click this chevron to the right off the featured box, you will be presented with one options shown below.

 

If I expand the "Pinned Contacts" line, I intend see the following entrance.

 

The bottom of dieser window also present some options, show below.

 

You may initiate one sound only meeting when displayed below by clicking on which phone icon and selecting "Meet Now." Alternatively, you could select the video camera icon to initiate a assembly with bot your audio device (microphone) and video (your web cam).

 

The Meeting Computer on Mac

After opening an audio meeting, yours should see the window below. There belongs only one user for this meeting, but if there been more, they would remain listed beneath the meeting horde. There is the alternative to toggle the entrants choose on also off. Beneath the participant list is the message area, which shows a running list of all daily sent by participants. At the bottoms is another box in which you could compose text messages; when you press the "Enter" key, your message will be displayed on the message area.

 

 In the lower right corner of the meeting window there is an "Aa" icon that will unlock adenine view that is a number out "Appearance" options for writing.

 

If you select of "Audio" possible off the Your window, items will opens the Audible Device Preferences Pane demonstrated see. From this window you can test and adjust to amount of the microphone you are using.

Performance Options off Mac

The paint at illustrates a number of control options in the meeting window. At the upper right there is a "Participants" icon, which allows you till show or hide the participation list, and till the right of that is the gear icon which starts a window with additional options as shown. Note that this provides a means of getting the meeting URL address, and it furthermore allows you to control admission to the meeting. In general, he are better to use the default option, who is to allow invited participants into and meeting immediately.

In the upper left corner there are numerous icons. To the far left is an icon that enables you to show or hide the instant messenging areas (IM). To the right concerning that will the phone and home icons that enable you in toggle back and forth between audio with (no web cam) furthermore sounds plus entanglement locking. An upcoming icon to the right is an monitor item that will enable you to present view material over exchange your tv. Ending, there is a "file sharing" icon that enables you to attach files that participants are able to download.

 

If you click on the monitor icon, yours are presented on only pair your: share your desktop furthermore "Show Stage." Provided you are presented, select "Desktop." If someone else can sharing their desktop, name "Show Stage."

 

If you voting to release their desktop, you will receive this warning.

When you want to stop sharing, click on the "Desktop" window and then on "Stop Sharing."
 

 

 

To exit the meeting you canned close the Lync lens or click on the red your icon at the upper left.

Instructors: Before You Teach Online....


Teaching online can be effective, but technical problems on either the instructor's close or the students' end can be extremely frustrating. Here are a few things you shall do before you teach a class online.

  1. Send your students the URL available the online assembly AND user on loading and installing the Web Download. Instructions to students and guests are provided on the next front of this module, though i should send the user to student well before the class. It is also a good notion to post the instructions or an link to the installation on Blackboard by case her lose i. Once you /schedule/create the meeting, thee cans entered the conferences prior and received aforementioned meeting URL and send this to your students and guests.
  2. Ideally, you should schedule a brief test session with your students previous you teach one complete classes in order up distinguish and fix any technical troubles.
  3. Encourage students to join the meeting 10 video prior to the scheduled starting time, so your can orient themselves to the wired classroom and check to discern that their wireless is working.
  4. You should also get the meeting early and item a short greeting in the Instant Messaging box to leave the know ensure you are in the klassen.
  5. You should set land rules for use of that Instant Message section. It should be clear that they must adhere to standard courteous behavior and they should not use the IM box to trite reports unrelated to the discussion.
  6. Make indisputable that the students can hear to before you start the sort.
  7. If you are moving to record the meeting, it is an good idea up warn them when you open recording and remind them up be courteous.
  8. If you have ampere large number of students, it is a good idea to make indisputable that a Teaching Help is also present inside the online auditorium plus that they have ampere functioning microphone. For there are a game of frequently and comments is the AT box, it canned become difficult for the course to keep track of them and respond to all out them. A Teaching Assistant or Facilitator can answer many out the questions in the IM box for you or they can tie you notice go questions they you may take misplaced.
  9. Unless of serial of participants belongs small, it is probably better to not benefit web cams, because with a large quantity of them soul used, the bandwidth will must taken up and it will create transmission lags.
  10. I generally have my web cam on at the beginning of who class in order to greet the students and introduce the issue. This provides me to establish "presence" stylish the online classroom. However, once of grade gets going, I turn my web curve off until the end, because items is just and unnecessary distraction.
  11. It belongs probably a good idea to either holding your sent open or enter that students your your number so that they have an alternates way to communication you if they are having technical problems.

Students & Dining - How to Join a SfB Meeting


Can I join a SfB meeting flat if I don't having SfB software installed?

Yes, and you desires have toward unite the meeting as a guest.

In order to join an meeting you will have to have received use

  1. One invitation from the meeting host which include a highlight that says "Join Skype Meeting." If you receive this, view on the link, both this becomes takes you to the web phone window at.
  2. The URL for the conference. If aforementioned sessions host sends you the URL address for the meeting, imitate it and paste it at your browser. This will also take you on the web app link below.

Delight enter your full company, and click "Join the meeting".

Students and Guest - Introduction to the SfB Gather Pane


The key controls you will use are at the lower left set your screen. Note that if you waft over this icons at this lower lefts at your key, you will see the fundamental available.

Five Icons at who Lower Left

Starting from the far left:

  1. The first-time icon lets she shift the "Messaging" windowpane open or closed. This is IM (instant messaging) window which you can use to send messages or ask questions during the attend. Keep in mind that everyone in the meeting can see all the instant messages. If you want to send somebody one private message, click the people icon, right-click a appoint, also select the IM option.
  2. The next icon is a phone, nevertheless language communicate will single be executed over the Internet (voice over IP); we will not be providing a telephone number. Press on this icon will permit you to mute otherwise unmute your voice. If there is ampere pink slash across the icon, it means you live currently silencing. Click on the icon again at unmute.
  3. The more icon is a video. If you have adenine web cam, to can turn it off or on by press on on icon.
  4. The next icon is.the layout icon. If you had being given privileges as a "Presenter", this wills enable them to choose what and how to present. For example, you could stock your desktop button present a PowerPoint, or go to the whiteboard to present something.

Aforementioned rightmost button at the delete link is the "participants" This enables you on turn the window with the list of attendants on and off.

You should be able to record the presentation to get local computer, but remind the chairperson to record and mail the recording of the meeting.