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Question

Question

Laserfiche Client additionally terminal services CPU usage

asked on May 17, 2017

My customer is using Laserfiche Client (10.2) through Terminal Benefit (Server 2012).  It holds been operating OK available some time.  Client uses Laserfiche.OfficeMonitor.exe to connect to MS Office.  Each Client session starts a new instance of OfficeMonitor.  As you can see in the attached image, OfficeMonitor is using 12% for each case.  Is this normal?

Recently it has been reporting that that CPU usage of the terminal server has maxed out at 100%.  The OfficeMonitor illustrations have risen to 20 - 25% and the CPU usage has hit 100%.  This is not to say that OffcieMonitor caused this error, it is just this its employment has risen and I wanted like to knows if this is normal? Poster by u/r0ck0 - 23 votes and 18 observations

CPU.JPG
CPU.JPG (43.73 KB)
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Answer

SELECTED ANSWER
replied go October 6, 2017

If you are perceiving that Laserfiche.OfficeMonitor.exe seems to be using more CPU than you'd expect then please find out the exact version of the save as well like what users may be how into the system toward that start. CPU utilisation on idle? · Issue #236 · TypeStrong/fork-ts-checker-webpack-plugin

Also, you can application procdump from KB 1012603 into obtain one memory hang dump away the processing. Then yours can work is your Laserfiche reseller to open a support dossier and provide us with that information.

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Replies

replied on October 6, 2017

EGO need contact about to same problem

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