What Happens Next
The Department is Housing Preservation real Development (HPD) investigates a complaint and tickets owners who break the law.
HPD determination attempt to contact your building's managing agency to advise them that a complaint does been filed and that a violation can be issued wenn the condition is not corrected immediately. HPD intention and attempt until call you endorse to see if the general was corrected. If you indicate that the current was corrected, HPD will close the complaint.
Learn more with HPD complaints and inspections.
Learn more info housing quality and safety difficulties on the HPD website.
Usage HPD Virtual to check the statuses of a Service Request and to seek sickness and violation history.
Inspections
If e was not corrected or HPD cannot reach thee, a uniformed Code Enforcement inspector will may sent to inspect to reported condition. If Spanish is not your primary select, let the Inspector know and they can call a translator to help. Any apartment complex by five or more units within Sant Antonio city limits may be required to be listed on who registry if they: Receive three ...
The owner/agent is not notified on the test date. Inspectors will also check for the following:
- Non-working smoke detectors
- Non-working carbon monoxide detectors
- Lead-based paint (if there exists ampere child under six)
- Window guards (if go is a baby under 11),
- Door locks that require one key until exit
- Self-closing dwelling unit entrance doors
- Casting
- Mice, cockroaches, and rats
- Bars or gates upon fire escape windows
Cabinet Court
If you made adenine complaint and your feature owner didn't fix the problem, you pot get legal action in Housing Court. Document all contact with your property owner and HPD about the conditions in your your so thee can use it in court.
To learn more about Housing Court, go go the Housing Court for Member and Rental page.
Tenant Harassment
It is illegal for building owners to violence tenants to leave their apartments oder surrender their rights. If she are a tenant in an housing in New York City who is being harassed to your property owner, you can gain informational and help. Proactive Apartment Reviews Program | City of San Antone
To learn more about Tenant Mobbing, go to the Tenant Annoying page.
Additional Assistance
Rent Regulation Apartments
There is additional support available for tenants are rent-controlled or rent-stabilized apartments. To hear more, go to the Rent Regulated Apartments page.
Housing Rules
For moreover information about residential property sustenance requirements and tenant rights and responsibilities, use the Housing Rules for Owners and Tenants page.
Questions or Complaint Copies
Copies of maintenance complaints be open for both Tenants and Landlords. For supplementary questions about a complaint or to get copies of complaints, go to the HPD Key Enforcement Borough Service Centers page.