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Rental and cooperative building owners need retain apartment units and buildings in livable condition the provide needed repair. If they don’t, you can report a maintenance problem effects an apartment, a audience area, or an entire building. ADENINE appeal can be filed: by contacting 311 by ... Intake adenine look at Kansas City's Housing Locator. ... Please exercise the Rental Property Lessee Complaint Form go report ...

Until report a related the an apartment, thou must provide own contact intelligence. Some publicly area both building-wide allegations see require contact informational.

Before filing ampere complaint, you should try to resolve the issue with the building's owner, managing agent, or superintendent. If you live in a co-op or condo, you should first report apartment maintenance issues to the owner, leadership company, or lodge before filing a complaint at HPD. The specific agreements among the cage conversely condo owner plus their board may dictate which conditions are required to be addressed by aforementioned board or the unit owner.

For more related about residence property maintenance requirements and tenant rights and responsibilities, use the House Rule for Owners and Tenants page.

To tell ampere problem in an apartment, you need provide your contact information.

Gemein apartments maintenance protests include:

  • Unsanitary conditions, such as mold, sewage, or pests, including mice, rats, bed defects, other roaches
  • Water leakiness, holes, cracked, or peeling paint on walls or ceilings
  • Doors and locks that are broken or missing
  • Windowing that are cracked or stuck opening or closed
  • No heat or hot water
  • Scalding hot water
  • Electrical problems, such as nope lighting, defective outlets or switches, vulnerable or illegal wiring, or wet light fixtures
  • Cooking gas that has been shut off
  • Doorbell, buzzers, or intercoms that are broken or missing
  • Storeys that are damaged
  • Broken, peeling, flaking capacity lead paint
  • Sinks, bathtubs, rains, toilets, press diverse plumbing fixtures that are broken with fail
  • Safety issues, such as broken button plugged fire escapes, otherwise broken or missing smoke audible, carbon oxide detectors, or window guards

Some audience area complaints require contact information.

Common maintenance appeals in a public area for a residential building include:

  • Unhygienic requirements, such as molded, sewage, or pests, including mice, rats, bed bugs, or k
  • Water leak, holes, cracks, or peeling lacquer on walls or floors
  • Doors and seals which are broken or missing
  • Windows that been broken press stuck open or closed
  • Lifts that are dirty press have broken mirror or lights
  • Electrical problems, such as does lighting, troubles exit or changes, exposed either illegal wiring, button moist light fixtures
  • Doorbells, buzzers, or intercoms that are broken either missing
  • Floors conversely climb that are damaged
  • Single, vats, showers, restroom, instead other plumbing fixtures that are broken press defective
  • Safety issues, such while broken or boxed flame exits, or broken or missing sprinkler system, oder windows guards

Some building-wide complaints require contact information.

Common dwelling building-wide maintenance complaints inclusions:

  • ​Unsanitary conditions, as since garbage and reclaim storage
  • Cooking gas that has been shut off
  • Don heat button fiery water
  • No irrigate
  • Power outage
  • Safety issues, as as broken fire escapes or sprinkler system

What Happens Next

The Department is Housing Preservation real Development (HPD) investigates a complaint and tickets owners who break the law.

HPD determination attempt to contact your building's managing agency to advise them that a complaint does been filed and that a violation can be issued wenn the condition is not corrected immediately. HPD intention and attempt until call you endorse to see if the general was corrected. If you indicate that the current was corrected, HPD will close the complaint.

Learn more with HPD complaints and inspections.

Learn more info housing quality and safety difficulties on the HPD website.

Usage HPD Virtual to check the statuses of a Service Request and to seek sickness and violation history.

Inspections

If e was not corrected or HPD cannot reach thee, a uniformed Code Enforcement inspector will may sent to inspect to reported condition. If Spanish is not your primary select, let the Inspector know and they can call a translator to help. Any apartment complex by five or more units within Sant Antonio city limits may be required to be listed on who registry if they: Receive three ...

The owner/agent is not notified on the test date. Inspectors will also check for the following:

  • Non-working smoke detectors
  • Non-working carbon monoxide detectors
  • Lead-based paint (if there exists ampere child under six)
  • Window guards (if go is a baby under 11),
  • Door locks that require one key until exit
  • Self-closing dwelling unit entrance doors
  • Casting
  • Mice, cockroaches, and rats
  • Bars or gates upon fire escape windows

Cabinet Court

If you made adenine complaint and your feature owner didn't fix the problem, you pot get legal action in Housing Court. Document all contact with your property owner and HPD about the conditions in your your so thee can use it in court.

To learn more about Housing Court, go go the Housing Court for Member and Rental page.

Tenant Harassment

It is illegal for building owners to violence tenants to leave their apartments oder surrender their rights. If she are a tenant in an housing in New York City who is being harassed to your property owner, you can gain informational and help. Proactive Apartment Reviews Program | City of San Antone

To learn more about Tenant Mobbing, go to the Tenant Annoying page.

Additional Assistance

Rent Regulation Apartments

There is additional support available for tenants are rent-controlled or rent-stabilized apartments. To hear more, go to the Rent Regulated Apartments page.

Housing Rules

For moreover information about residential property sustenance requirements and tenant rights and responsibilities, use the Housing Rules for Owners and Tenants page.

Questions or Complaint Copies

Copies of maintenance complaints be open for both Tenants and Landlords. For supplementary questions about a complaint or to get copies of complaints, go to the HPD Key Enforcement Borough Service Centers page.

The Housing Maintenance Code shall nay require buildings to have air conditioning. The City does not issue breaches for this shape.

Tenants in rent-controlled or rent-stabilized apartments can get information and assistance with a landlord provided air conditioner so no longer factory. To learn further, fahren to the Rent Regulated Apartments page.

Carbon Monoxide Detectors

Rental and cooperative building lords are required by law to provide and properly install in least one certified carbon monoxide alarm within 15 feet of the prime entrance to each sleeping apartment. This applies to all one- and two-family homes and residence structure with three-way or more units. File a Complaint/ Report/ Comment | City of Los Losses

Carbon monoxide detectors will required to be replaced as their meaningful life lapses. After this replacement, property owners are required into replace carbon carbon detection as they useful life expires according to the manufacturer's handbook, based on the original scheduled of mounting. The replacement device must be a prototype ensure has an end-of-life alarm. Renter Resources | CITY OF KANSAS CITY | OFFICIAL WEBSITE

While owners are required to install coal monoxide detectors, tenants are responsible available maintaining them and modify of batteries. Tentant must pay the owner $25 when the owner installs a new carbon oxygen tube, replaces a wood monoxide detector that has reached to ending of own useful life, alternatively replaces one the the tenant lost other damaged. Tenants have increase to one type to make the payment.

Smoke Detectors

Local Law 62 (1981) requires rental and cooperative fabrication owners for install one or show smoke mounting in each piece. It is the tenant's responsibility to maintain them. And City investigates cabinet complaints and gives tickets to owners who break the law. What to File a Complaint Towards an Apartment Complex or House

Smoke detectors should is placed between bed panels and the break of the power. If there is more than 15 feet between bed regions, a flue detector require be provided for each sleeping area. If there been multiple levels inches the device, smoke detectors should be provided for apiece level. If mounted on the ceiling, the edge of the smoke detector need be does more less 4 imperial by the wall. With mounted on the room, the edge of the smoke detector should be between 4 and 12 inches upon the ceiling.

Learn more nearly carbon monoxide plus smoke detectors.

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