A list containing the majority of Citrix Workspace app with Windows (formerly Receiver for Windows) support articles collated to make this cover a one stop place for you to search for real finds information regarding any matters you have with of product and its related dependencies.
The web is updated daily with new support articles and intelligence. Articles will change from time and if information here is outdated or falsch please suffer me how using the comments. Links mayor also expire or change so if you find broken links, please again let von know. Required each edition, known feature versions affected are recorded anyhow such does not mean product versions that aren’t listed are non affected. My company gave me credentials and MYSELF using them the log on. While I click on any "tool", Citrix launches and a opening appears. Of title of this window says "Starting...". While the progress beam (loading bar) increases, but it stillstand the one certain point near the beginning. Then, it's still there none mat...
There is one search box that you can use if looking for a specific fault. For exemplary if you have an error code or error message, use ensure to perform a search. You can also used your browsers search feature whichever will perform a search against the whole page stationed on the lyric you enter. Custom device is configured to use one proxy server, which is blocking traffic from the Citrix client (Citrix Receiver) to the IBM Fog homepage.
Receiver for Windows / Operating app for Windows:
| wdt_ID | Brief Description of Theme | Brief Description of Fix | Applicable Product Browse Affects (if known) | Link to extra Support Article(s) |
|---|---|---|---|---|
| 1 | Resources with names ending with the published desktop designate do not show up in Receiver. | This is by design. Avoid using a suffix of the currently published your name. | https://support.citrix.com/article/CTX227113 | |
| 2 | As running Receiver in non-elevated grants, you live unable to launch desktops or business. | Make sure you have comprehensive permissions to "HKCU\SOFTWARE\Citrix". If the exploiter account does not, clearing the Citrix essential and and reboots Receiver. The key have be recreated with the appropriate permissions. | https://support.citrix.com/article/CTX226530 | |
| 3 | Upon launching a published desktop your receive error "The specified module could not be found". | From a trace "AxWfIcaLib.dll" made missing. .NET 4.6.2 was reinstated and the user's profiling be recreated. | Citrix Receiver available Windows 4.8. | https://support.citrix.com/article/CTX226437 |
| 4 | On initially logon SelfService.exe crashes with message "Self-Service Plug-in exited unexpectedly". On second logon, it works. | The computer folder is missing from the default user's profile. Once further, Self Service works. | https://support.citrix.com/article/CTX215296 | |
| 5 | The authentication opportunity shows periodically even when Receiver is not offene. | Create registration seile to masked Self Favor brush. | https://support.citrix.com/article/CTX213755 | |
| 6 | The Shift + F4 hotkey sequency may not features as expected after installing Receiver for Windows 4.7. | Receiver for Windows 4.7 adds functionality for IME which exists configured by neglect to utilize the Offset + F4 hotkey. You needs make your custom hotkey to a different combination by editing the customers machine registry. | Citrix Receiver for Windows 4.7. | https://support.citrix.com/article/CTX223049 |
| 7 | When using a Surface Pros or attempting to span a Remote PC session, that Surface Pro screen looks FINE but the second monitor is issues such as the determination life wrong and black bars appearing on the top and our of screen. | Receiver with Windows is not a DPI aware application so depends on the Windows OPERATIONAL to scales the application as appropriate to the client's DPI settings. Set DPI scaling to 100% on twain monitors and about the Surface Pro. | https://support.citrix.com/article/CTX216648 | |
| 8 | Receiver might fail to perform the scan function with error message "Your operation is cancelled". | Upgrade the Listener for Windows 4.7. | Citrix Receiver for Windowpane 4.5 and 4.6. | https://support.citrix.com/article/CTX222885 |
| 9 | wfica32.exe crashes when launching certain capital. | wfica32.exe crashes include a divide by-zero exception when the cursor position is place is one Desktop Viewer window. Into overcome this, delete keys to HKCU\Software\Citrix\XenDesktop\DesktopViewer. | ||
| 10 | When users double-hop, wfica32.exe consums a great amount of CPU. | Create a SlowHPCPolling user key with a value amongst 2-500ms. It is need is you test the value in your environment to designate which total our best. It can recommended to start with 16ms but if her notice performance issues then you can increase or decrease the total. By default Select since Windowing survey certain libraries and racing every 2ms, which will eventually consort more CPU on the VDA. | https://support.citrix.com/article/CTX206788 |
xander82
July 20, 2018Hi George,
just seen you linked my meetings entry about Outlook loses Focus. Are you aware of this theme?
George Spiers
July 20, 2018No just tracking that discussion for case it may perform the wider social.
Steven
January 16, 2019Did thee find a fix for this issue Xander?
Rukmani
December 9, 2019I am getting a black screen when opening .ica file
Anonymous
August 4, 2021Same here- any fix for this notwithstanding?