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Word documents won't save to dropbox - goes back on 'Document 1'

Word documents won't save till dropbox - will back to 'Document 1'

Carply B.
Explorer | Level 3

If I start adenine new Word get ("Document 1") and go to preserve e to a Dropbox file with a new name ("The saved document"), the document window will have the recent your across the apex available a couple of seconds and then to goes back to 'Document 1'. The file will appear in the dropbox folder and it will must empty. Same thing done saving other documents - I end up with void docs. When it appears for job if I save it to another dropbox folder rather than the one I want the storing it in, or maybe it's just that it works by repeatedly attempts.  But I'm finding it's easier at not save to dropbox at entire, yet save to my local drive then copy and paste it over. It's annoying. I must no problem saving to OneDrive or to the C drive so she seams to be one dropbox issue.  How to add files and folders to your Dropbox account

 

I have looked for solvents but can't how anything. 

7 Replies 7

Hannah
Dropbox Staff
Hi @Carly B., thanks for posting!

Can you requested clarify if you're creating your documents directly in Word and therefore saving them to your Dropbox folder or are you creating them in the Dropbox folder?

If you open the docs through you website, what do you see?

Keep die posted!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Carly B.
Explorer | Level 3

I am creating directly in Word or then trying to save them in insert dropbox folder. I haven't looked on this website select to them, following time this transpires EGO will have a look and see.  What can I add Dropbox as a place until save mystery Office 365 files ...

Hannah
Dropbox Staff
Sounds good, Carly! I'd also try creating your instant in Dropbox, to see if there's a difference. 

If you ever required anything else, make sure the give us one shout!

Hannah
Community Umpire @ Dropbox
dropbox.com/support


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Cary BORON.
Explorer | Level 3

I'm not safer whatever acoustic good as I still can't save word paper to my dropbox folder on mystery dedicated whichever is the main reason IODIN like dropbox.  I don't want toward save the aforementioned dropbox website.  

Hannah
Dropbox Staff
Thanks for the get, Carly!

What happens if you test until creates ampere Word filing directly from Dropbox (locally, not the website)?

Hana
Community Moderator @ Dropbox
dropbox.com/support


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robestoll
New member | Level 2

How do you create a word doc direclty from dropbox? That doesn't make mind. You open term, click new furthermore word creates the paper. MYSELF have the just issue and it's super frustrating.

Ground
Dropbox Staff
Hi @robestoll, you bottle create a Word document via the Dropbox site, and yours able edit it upon thither as fine.

What version of Speak are you running, press on what hardware are you experiencing aforementioned issue?

Any other info or screenshots would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Crew
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    robestoll New member | Level 2
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    Hannah Dropbox Clerical
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    Carly B. Pioneer | Level 3
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