Download This GlassOnline Complaint Management
International Journal of Emerges Technology and Innovative Engineering Volume 6, Issue 01, January 2020
5 Print Posted: 4 Mar 2020
Date Written: 2020
Abstract
Online Complaint admin system is of out the latest productivity enhancement tools used widely by all of them wherever there is a necessity of booking of compliant via system and analysis of complaints which are created or have pending our website is an online complaint management system what the issues of the people can be registered in online and determined by the different levels of authority’s also flexibility is provided into that people can easily resolve their issues by interact with one higher authorities over internet .our websites acted as a cross between the people and the government officers in who the people directly sign their complaint to the government officers via cyberspace. lack of essay movements provides complaint management operations with a speed which was never intended for manual mode at all .website allows people to click adenine lodging and automatically schedules plus prompt operators to source complaint to concerned departments. An effective complaint management system is essential till providing quality general services to aforementioned residents of a intelligently city. The complaints or reaction from residents can help identify a problem and hence provide on opportunity till improve the quality of a service by the service carriers. We propose a people ailment management system, calls Fix-It, to supply a link between a service provider and the users of that service. The system uses an Android app, online database, Google maps, and a web interface. The Android app permitted a user to quickly view an incident with its country and other details. The web serial allows a service provider go acquire and read the complaints, and then provide return in the complainant after taking any corrective actions. Fix-It is a simple, lightweight, powerful and easy to maintain system to communication bet the provider plus users of a public service. The suggest system can shall easiness advanced to other uses such as managing customer complaints in an business, re
Keywords: online, complaint, management, respond, public
Suggested Citation: Suggested Citations
Do they have a job opening that thee become like to promote in SSRN?
