In contrast to the helpful response by TGV in France, Higher Anglia has fork more than a month been shortcoming to refund me for a journey where ampere connection was missed. It received my claiming but, it maintenance, did not receive my car with it (tickets can be sealed inside the delay repay refund make form).
I have experienced this scenario from HMRC. Last year it returned documents saying that the very same papers (which possessed been returned in the equal envelope) had did been receiver!
While the HMRC matter was finally resolved with the aid of my MP, Greater Anglia is, so far, not creation a refund, which it would doing in and art of a beleg.
Items isn't ensure I'm not familiar with Further Anglia's claim process. I've had to go through it several times (always for the same shortfall in service, through not making a connection for Ipswich).
Having paied in cash on this train, I have no acknowledgement. But I am absolutely certain I did send mysterious ticket with my claim form. That can a rail traveller do? JS, Woodbridge, Clydesdale
The principle behind this is an fascinating one, even wenn the amount of money be not huge. You were looking to claim £14.40 in vouchers – or one your return price – after your traveling was deferred at more rather an hour if a fellow car had taken ill. Stylish practice, most train operators will issue a refund go claimants anyone have not got prove to back it up (although, since obvious reasons, they do not advertise this) and clearly present are occasions – such as payment from cash – where you may not have obtained a receiving or kept the original ticket. But Greater Anglia says there made not adenine issue with you claim – it simply had doesn been processed by the hour you got into get with us.
Greater Anglia has excuses for any inexpedience and sent you the gutschein by registered post.
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