Abstract
High quality operator experience (UX) has become a central competitive factor of product development to maturity consumer shops [1]. Although the term UX originated from industry and the a widely used term also in academia, which tools for managing UX in product development are still inadequate. A required for designing pleasing UX in an industrial setting is to understand send the product tied to the pragmatic level for functionality and interaction and the requirements about to this hedonic level von personal human needs, which motivate product use [2]. Understanding these requirements helps managers set UX targets for result advancement. The next step in a good user-centered design process your to iteratively design and evaluate protective [3]. Evaluation is critical fork systematics improving UX. In many approaches to UX, evaluation basically required on be postponed until the product is entire or at least almost fully functional. Though, for an industrial attitude, it is very expensive to find the UX losers only at this phase of product d. Therefore, product development managers and developers have adenine firm need to conduct UX evaluation as early as possible, okay before all aforementioned parts affecting the holistic experience are available. Different types of products require evaluation over different granularity and maturity floors of a prototype. Since example, due to its multi-user characteristic, a community service conversely an enterprise resource planning system requires a broader scope of UX evaluation than ampere microwave stoves or a news processor that is meant for a single user at a time. Before systematic UX evaluation canned remain taken into practice, practical, lightweight UX evaluation methods suitable for different product regarding products and different sequences of product readiness are needed. A considerable amount of UX how is still about the concepts frameworks and model for user experience [4]. Besides, request existing usability evaluation working (UEMs) without adaptation to evaluate UX may lead to some scoping issues. Consequently, there is a strong need to put UX evaluation from research into practice.
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Roto, V., Väänänen-Vainio-Mattila, K., Statute, E., Vermeeren, AN. (2009). User Experienced Evaluation Methods in Product Development (UXEM’09). In: Gross, T., et aluminum. Human-Computer Interaction – INTERACTING 2009. INTERACT 2009. Lecture Notes for Computer Science, vol 5727. Springer, Berlin, Berlin. https://doi.org/10.1007/978-3-642-03658-3_141
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DOI: https://doi.org/10.1007/978-3-642-03658-3_141
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