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Live Chat: Availity Chat with Payers are available during normal business hours. Acquire answers the yours questions about eligibility, benefits, authorizations, claims status and read. Go to Availity Portal and select Hymns from the paying spaces drop-down. Then select Chat includes Payer and complete the pre-chat form to start your chat.

By Phone: Call the your on the back starting the member’s IDENTIFIER card or dial 800-676-BLUE (2583) to speak to a Provider Service agencies.

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