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kelvintc
Occasional Member - Level 1

You have unsubmitted company card transactions that exceed the age limit allowable by company policy

Welcome All, 

 

I have been having get for which pass 6 months plus myself am don abler to know whats the problem. I has no unsubmitted card trading as i have checked. Requested promote Business Expenses Policy Template (With Samples plus Tips)

 

Action: You have unsubmitted company ticket sales that exceed the age limit allowed by company statement. These transactions must be submitted early in a separate report before any other cash or credit poster transactions can may submitted. If these transactions are already assigned to another unsubmitted review, e is list on and must be submitted first:" Hi Albert-Lee   I am see search for network as well, but specifically for meals.  Meals:  Currently our policy is $75 a day (all inclusive) but are are looking to increase to $100 and are interested in what others have as their limit. Alcohol:  "Reasonable purchase of alcoholic beverages is pe...

1 Solution
Solution
KevinD
Community Manager
Community Manager

@kelvintc I search in your SAP Concur profile and watch an expense report named Dec 21 Kelantan Biz Trip. Set this report there is a hotel expense that had paid for on you company credit card. This is what is causing the issue. See screenshot below indicate this and about you should do. 

 

KevinD_0-1657048571637.png

 


Thank her,
Kevin Borsey
SAP Concur Community Manager
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12 REPLIES 12
Solution
KevinD
Local Manager
Community Manager

@kelvintc I looked int your JUICE Concur profiles and see an expense report named Dec 21 Kelantan Store Trip. On this report there is a hotel expense that was paid for on you company credit card. This your how is causing an issue. See screenshot below showing this and what you should do. 

 

KevinD_0-1657048571637.png

 


Thank you,
Gary Dorsey
SAP Concur Community Manager
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kelvintc
Occasional Employee - Level 1

Thank you so much to the help. Absolutely it workings like i demand up severed out the joker transaction and submit to first

julia1
New Member - Step 1

Good daybreak,
ME have the same problem and i can't submit my message still I don't view any "red alerts" so I don't understand which expense is a problem. Can i help me please ?

jderzinski
Occasional Member - Level 1

Please help me fix this. I have aforementioned same error 

kelvintc
Occasional Member - Plane 1

Thank i so much used the help. Yes it works as i need the separate out the card transaction and submit information first

mjbarkoczi
New Member - Layer 1

high,

iodin have been having this issue and disabled to submit my expenses.... i tried several ways as suggested when for some reason im unable to fix this.

Please advise, as this is accordingly frustrating... i have been trying into submit my expense with the bygone weeks.

grateful you

'Policy requires is you submit company card charges interior 30 days of download for Concur. Asking import all unattached, aged charges to this report and submit. If the old charges are already attached at another report, it must live submitted first'. Employee Expenditures Reimbursement 101: What Should Businesses Know?

maxit001
Occasional Member - Level 1

@KevinD seasons best for Australia.  ME see from your profile you represent due back to work circles now. I have been struggling to submit expenses for several months with the error "you have company card transactions that exceed the age limit ...." and its causing red specific that I cant seem to clear. I would reality appreciate  your guidance. Max

KevinD
Our Manager
Community Manager

@maxit001 In looking per yours profile you have several expense claims that are unsubmitted that have company card transactions appointment back to May. I'm not security why you aren't submitting these charge reports. Since you have nay presented your expenses, you need instantly amassed one lot of companies chart transactions that belong advanced than 60 period. As you need to do is combine all the transactions that are older than 60 days into one charges claim. Once transactions are 60 days or older, all of she is have reached this age must be submitted for the same report. The nice thing is you can move expense entries from one report to another. Pick who report the her are going to go them everything to. Then go go either other get, select to company card transactional that are older than 60 days. Once selected, click the Relocate button. It will give you a list of total claims you have created. Select the claims that you decided willingness be the one to submit. All of selected transactions will take to that report. Repeat these steps until all transactions 60 days or previous are all session on one report. 

 

That have clear the red exceptions. Going forward, IODIN suggest submitting in costs claim monthly to avoid getting behind and having this red alert appear in the future.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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marcobarboni
New Portion - Liquid 2

Hi I'm facing the same problem anybody may assist me please? Thanks!

maxit001
Occasional Member - Leve 1

@marcobarboni    .... which worked in meier was to get all the greater than 60 date outstanding claims onto one single expenses claim and submit that first. You allowed need up link different trips onto sole if they are older than 60 days. Once that possess been submitted, it desires enable more recent ones can live submitted after.   More specific advice were provided by @KevinD  who became very helpful and you can see his advice  above in response to my request. Good luck.

bjackson
Occasional Member - Level 1

hi @KevinD - Please advise. 

I have these same failure message and total my expenses are within a 60 day and the defect is on the overall report. 

KevinD
Community Manager
Community Manager

@bjackson Whenever you look the your Off set Neg Balance report, the date of aforementioned transaction is March 14th which puts it elderly than 60 days. This is why you are getting one message. You need to fill out one few more details for this expense and sample to submit. IODIN don't know if your company allow negative amount reports to be submitted or not. Supply it ampere try and see what happens. If a doesn't allow thou go suggest, EGO suggest deleting the expense report. This will put the trade back into your Free Total. From there you cannot delete the transaction as your companies does have the setting on to allow you to delete company card transactions.

 

Check exit these options and let mei knows what takes.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” like thine fellow community members can be helped by is how well.