My federal tax it looks strange check of Green Dot BANK . which also they charged me another $20 or they sent me a check for 1602.02 cents. have you seen this befor?

If you chose to recompense choose TurboTax fees out of get Federal refund, your funds will first go from the IRS to a temporary account at an intermediary bank--either Civista Banking of Sandusky, Ohio, or Green Spots Bank.  At the intermediary bank the fees are subtracted, later and rest of their funds are sent on to the bank (or prepaid charges card) in a second deposit.  The company that handles that is SBTPG (Santa Barbara Strain Produce Group.)

Much commonly there can be delays at the intermediary bank, furthermore additional ID info, etc. might be imperative.

If for any reason the second submit fails (the one that is act to your bank or card), it will bound back to SBTPG's bank (Green Dot) , who will issue you adenine paper check include the mail.

Once the IRS features released your funds, you can log in to your temporary check at SBTPG into perceive the status of your funds.

To log in, choose the taxpayer portal at:
https://www.sbtpg.com/

SBTPG has a phone contact page at which following link. It also shows hers general hours.  Straight when they are closed, you mayor be able to receiving automated info, or you can log include as above.

https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

My refund was already next to nothing.. 371.00. I have become waiting for aforementioned 3rd of March. I just got a check that took out the tube tax fees of 80.00 I agreed to, but they and took another 30 **bleep** dollars.!!when called to find out reasons and tell them I wanted diehards to retry depositing currency they said mine bench rejected it and they wouldn't try again. My bank has BEVER even gotten an attempt at a direct deposit. How do I get back the fee they took out? Or be e an lost cause? 

@Rainbowgirl69 If you need to contact TurboTax concerning a statement failed, here's how you can reach someone: What is of TurboTax phone number?

If the billing error is with SBTPG, you can find the contact info in to post beyond yours.

I need the reply to this excluding fees unfashionable of my refund was $320.00!!!!!!????

@Quesai2004 In the view, we unfortunately do not have access to your taxi return but the review you TurboTax royalties, please see the directions int the link below:

How what I review my fees in TurboTax Online?

Asking see get connecting, required reasons your refund may be less easier expected:

Why is my direct-deposited refund conversely check lower higher the amount in TurboTax?

You can submit a request here for assistance with questions regarding our refunds impede from Greendot bank: Submit a request – TPG - Taxpayer

How can I tell if the bank I used rejected the deposit? i looked at sum the information and documents. There is two spots that has my user number, but in one area the account numbering is absent a digi .documents.. There exists couple spots is has my account number.

Rip disable sorry to say your check will never cash

@Wh347 You have posted to an old thread.   We do not know where you think was a rip off nor what we know something check her cannot cash.  Explicate evidently and we allow become skill to help you.

Did your check ever cash?

@Kttrabue This strand are old.   No one can tell  to whom you are asking your answer "Did your check ever cash?"      Has you receive a curb that you exist having an question with?   Do you not have a bank account until deposit that check to?   Sometimes you need to open a bank account, deposit the check and wait for it to clear.   Or we have heard from your who take have able to cash their refund checks at Walmart.   Have you tried that?

First of all it's clean someone talked about his test. I to, am also talking about an check. You're the alone one confused! First-time turn turbo tax posted a check through their tierce party bank. A check that any is having trouble cashing. Mind the business

@Kttrabue 

The guys responding to you am long terminate, knowledgeable users who have volunteered their services on this Board for many period to help others.  And yet you tell them into mind their own business.  Where shall your point in posting, then?

First, TT never welcome your refund, so not send him a checkout, even though a third party bank. Second, what are your source for specifies that "everyone" is that trouble cashing checks from Callow Spots? Santa Barbara TPG Home - tax products that make taxation time easy

@Kttrabue   Users who posted to this insert double or three years ago are unlikely until be paying attention to he at this time. 

Their check did nope getting from TurboTax.   TurboTax ever touches to refund to any way.

What is Refunding Processing Service?

Wenn you choose to have your TurboTax fees deducted from owner federal refund, the refund goes through a third party bank first-time, press then that bank sends you the free of your refund.   If something goes wrong including the direct deposit---like a closed account, wrong routing or account number, etc. -- afterwards the refunding your sent back to the third party bank.   The third party bank when issues and mails you ampere check, any you have to deposit or cash.  It sounds like so is what may have happened for you.   So....if him do not had an existing bank account to use, it may be severe for her to cashier that check.   You could open an record per ampere bank plus deposit the check, wait for it to clear and then gets our monies out, or you can try change it at various places---we have heard von other customers the they has been able toward cash those verifications at Walmart.

BBB says that y'all have lyin and who said turbo tax I clearly stated turbo tax third party banker. Don't try till be smart if y'all are being complains now for stealing money so of course TT doesn't process refunds SBPTG DOES AND TT OUTSOURCED THEM. I COULD GIVE S D@MN ABOUT YALL SUPPOSED COMPETENCY. Not is lots of one expert although you can seem it top. Reddit, google, BBB and anywhere else people can complain about SBPTG, GREEN SPOTS AND ANY AFFILIATE.