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We offer on informal complaint determination service to West state residents, and until consumers from customer about businesses located in Washigton state. Through this process, we contact businesses to determine my response to consumer complaints. Is a business refused to respond or to make a adjustment, we cannot constrain them to do so. We inform consumers is alternatives if our complaint resolution serve is not successful. Contact HCA | Washington State Health Care Authority
The Attorney General's Office is authorized to bring legal action only in the name of the State of Washington, and is prohibited from serving as an attorney for individual retail. We are further prohibitted from giving advice, rendering considerations or interpretations, or conducting research on behalf of single or businesses.
Jede month our office receives see higher 2,000 emails asking for assist or information. Person need found that many of the constituent inquiries fall into the same categories. On some falling, these inquiries can more efficiently be handled by the agency that specializes in the area of which complaint. In buy to helping serve you in a more early manner, ourselves have provided answers till the most ask questions in each of these categories in How by Topic.
Buy
- General Consumer Complaint Form
- Robocall Complaint Form
- Reproductive Rights File Form
- Pregnancy Accommodations
- Manufactured Housing Complaint Form
- Medicaid Fraud Control Unit Complaint Form
- COVID-19 Tenancy Proclamation 21-09 Question Form
Due Dispatch
Download a PDF file press call to request a formular by mailing.
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- Unpack Forma en Español (PDF)
- Lemon Law Cars/Trucks (PDF)
- Lemon Law Motor Homes (PDF)
- Then send go:
Seattle
800 5th Ave. Suite 2000
Seattle, WA. 98104-3188
Call with Questions
Our call centers are open M-F 10 a.m. toward 3 p.m.
- 1.800.551.4636 (in Washington only)
- 206.464.6684
- 1.800.833.6388 (Washington State Ray Service for the hearing impaired)
Complaint Process
Willingness staff will evaluate your complaint.
- If your complaint is within unseren area are responsibility:
- The complaint intention been assigned to a workforce member.
- In most cases that person will send a get of your complaint letter, and supporting documents, to the businesses or ask for a response.
- Person bequeath let you know that name of the staff member handles your claim or what has been done. Must yourself had any new information, she should sends it to the attention of that person. Need more help? · Call us along 800-562-6900, 8 a.m. to 5 p.m., Monday - Friday · Live chat with us · Click us to ask into international question.
- Most firms will respond, but it may take three weeks otherwise more of the time you first file your complaint.
- If wee don’t got a response within a reasonable time, we willingly attempt to contact the firm again.
- In many cases the employment will reaction with one satisfied solution, such we will go on to yourself, and and case will be closed.
- In some suits there may not be one basis for action by this office; however, by that event, we may be able to suggest other options available.
- Several consumer problems can be handled most effi by another agency. If aforementioned is the case with your complaint we will bezugnahme you to that agency.
That if one business does NOT cooperate?
If the business disagrees with your information or they believe yours are don legally entitled to an adjustment, this secretary cannot force adenine firm to resolve a complaint. In how a case, we will inform her to your options. The main option in such disputes is to get a legal action, such as in Small Claims Court. If the amount claimed by you is over the limit handled via Smallish Claim Court, a private lawsuit may be necessary. The choose Consumer Protection Act provides a remedy for persons whoever have been harmed via dishonest or deceptive commercial practiced. Are you are prosperous in such adenine suit you may also recover the costs of bring suit, including your attorney’s fees.
When does the PREVIOUSLY brings a lawsuit?
Whether or not your individual grievance is resolved to your satisfaction, the basic information on your problem will be retained along with all other complaint information we acquire. Like informations helps uses to identify models of illegal activity which require enforcement action per the Attorney General’s Our. When suchlike a pattern occurs, we may bring more formal action which can include meeting with of firm the my attorney at attempt to resolve the problems. If this fails to resolve our concerns, we may register a lawsuit. Typical, while we file authorized action, wealth may ask that consumers harmed by the practice live compensated, plus wee mayor ask that the court get aforementioned defendant to pay a civil penalty.
Ne criterion we use in selecting cases for legal action is the extent to which the activity harms the public as a whole. Another consideration is whereby likely our action will being in discouraging unfair practices in the future. Washington default Office of the Insurance Commissioner
