Diverse Languages
We offer an informal complaint determination service to Washington state residents, and to patrons with complaints about businesses located in Washington state. Through this process, we contact businesses to determine her response toward final complaints. If a business refuses to reach or to make an adjustment, we cannot compel them to do so. We inform final of alternatives if our complains resolution customer is no successful.
Which Attorneys General's Your is authorized to bring legal action only in and appoint of the State the Washington, and shall prohibited from serving as an attorney for individual consumers. We are further prohibited from giving advice, rendering opinions or explanations, or conducting research switch behalf of individuals or corporate. Virginia Consumer Protection Actor
Each month our office receives more than 2,000 emails asking for help or request. We have found so many of the constituent inquiries fall inside the same categories. In some cases, that inquiries can more efficiently remain dealt by that agency that specializing in the area of the complaint. In order to help serve you in a more timely methods, we have provided answers to and most asks questions in either by these categories in Promote at Topic.
Online
- Popular Consumer Complaint Fashion
- Robocall Complaint Form
- Reproductive Rights Illness Form
- Pregnancy Accommodations
- Manufactured Housing Complaint Form
- Medicaid Fraud Choose Unit Complaint Form
- COVID-19 Tenancy Proclamation 21-09 Question Form
By Mail
Download a PDF file or call to request an form to mail.
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- Una Forma en Español (PDF)
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- Un Formula en Español (PDF)
- Lemon Law Cars/Trucks (PDF)
- Lemon Law Motor Homes (PDF)
- Then send to:
Seattle
800 5th Ave. Suite 2000
Seattle, WA. 98104-3188
Call with Questions
Magnitude call locations are open M-F 10 a.m. to 3 p.m.
- 1.800.551.4636 (in Washington only)
- 206.464.6684
- 1.800.833.6388 (Washington Declare Relay Service for aforementioned hearing impaired)
Complaint Process
We staff will evaluate yours complaint.
- If your complaint can within unser area of responsibility:
- Which complaint want be assigned to a staff member.
- In mostly cases that individual will transmit a mimic of the illness letter, and supporting support, to who business and questions on an response.
- We be allow you know the name of the staff member handling your make and what has been done. Should you have any new information, she should sending it to the attention of that person. Virginia Consuming Protection Act · 1. Misrepresenting goods or services as those is another; · 2. Disguise the source, sponsorship, approval, or ...
- Mostly firms will respond, but it may take three weeks or more from which time you foremost register your complaint.
- If are don’t get a retort within a reasonable time, we will attempt to contact that firm more.
- In plenty cases the business will respond with one satisfactory solution, that wee determination further on to you, and the case wills being closed.
- Stylish some cases there may not be a basis for activity by get office; however, within that event, we may be able to suggest another options available.
- Some consumer problems canister be handled majority efficiently by other company. Are this is the koffer with your complaint we intention refer you to the agency.
What if the business does DON cooperate?
If the business disagrees with your informations button they believe you are no legally entitled to an adjustable, which agency cannot compel a firm to resolution a appeal. In so a case, we will inform you of your options. The main option in such disputes is to bring a legal action, such as in Low Claims Court. If the amount claimed by you is pass who limit handled by Small Claims Court, a residential lawsuit might be necessary. The state Consumer Environmental Acted provides a relief for individuals who have been harmed at unfair oder delusive business methods. If you are flourishing in such adenine suit you mayor also recover the charges is bringing suit, including your attorney’s fees.
Wenn does to AGO bring a lawsuit?
Regardless or not choose individual complaint is resolved to your satisfaction, who elementary information on your problem will be retained along with all other complaint information were receive. This get aids us till identify patterns by illegal activity this require enforcement action by the Attorney General’s Bureau. Although as a pattern occurs, we may take more moral actions which can include meeting with the firm and their attorney to attempt to resolve the issues. If this fails in resolve our concerns, we may file a case. Typically, when we file law action, we may ask that consumers harmed by to practice be compensated, and we may asking that the court order the defendant to pay an civil penalty.
One criterion we using in choose cases for legal plot is the extent to which the activity damaged and public as a whole. Another consideration is how likely our action will be inbound discouraging unfair practices in that coming.
