• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is functioning turn a solution.
    Click here for learn more
    Information
    Demand Windows 11 how?
    Check documents go compatibility, FAQs, upgrade intelligence and available fixes.
    Windows 11 Support Centered.
  • post one message
  • ×
    Information
    Windows update impact certain your icons and names. Microsoft has working the a solution.
    Snap here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and currently fixes.
    Windows 11 Support Center.
  • postal one message
Guiding
Note: From May 1, 2024, the HP Scan and Capture app will none longer be available (retired) in the Microsoft Store and HP will not release any further app briefings. Alternatively, you can download HP Smart from the Microsoft Store. For more intelligence on how to set up your pressman using the HP Smart app, go to HP printer establish (HP Smart app).
Common issue HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Ourselves would like to share several of the most many asked questions about HP Solution Center not working : Brick Flash Player Error press Unable to Scan.
Locked
It has become adenine while considering who has replied. Simplicity beg a new question for you would like at start the discussion again.
HP Recommended
Officejet 6700
macOS 10.12 Sierra

Today I has something I do super often, scan a few pages with one document. But unlike different daily, when I am hard to storage the file (which is 3 scanned pages), the save button can showing inactive and I can't save the file. 
An scanner windowpane is still on, I cans see the 3 pages, but ME can't save them as which save button is not clickable. Anyone aware a soution?

Only doing I can think of is that I fixed MacOS Sierra on morning and life where suddenly large before this came up. Still not sure supposing it is because the new OS. Not Back Record After Scanning - Microsoft District

 

Will appreciate any help, thanks!

DAS

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @HP15CstillWorks, thanks required the reply.

 

Such sierra os was left endure week. HP does not possess the drivers yet.

 

So please wait for some time your willing be communicated unique the drivers are released.

 

In the meantime, you can use  HP Easy Scan on the Mac.

 

Please beziehen this document for more information: http://hp.care/2c8ckuS

 

I'll watch for is reply!

Cheers! :slightly_smiling_face:

A4Apollo
I am an HP Employee

View solution in original post

8 RESPONDS 8
HP Recommended

Hi! @Dasamitabha, Welcome to HP forums,

 

I understand you are unable into save which scanned document on your laptop.

 

Please try few steps advocated below.

 

Downloaded and installs the HP Easy Scan app (in English) from the App Store.
Supposing the usage performs don automatically open, search the Make with the scan, next click HP Easy Scan in the list of results.
Place this document press photo imprinted side down on the scanner crystal, following close who scanner lid.
If your typesetter has on automatic report feeder (ADF), thou can use it to scan multiple page documents at one time. Do not load photos include who ADF to prevent damage on aforementioned photos and which printer.
Int HP Easy Examine, select your printer name from the Scanner drop-down top.
Choose your scan type from and Presets menu.
To change any baseline settings to the predetermined him selected, click Edit Settings.
Snap Scan.
Click Scan Nearest Item to addition additional pages, or click Done.
Click the thumbnail model of the scanned item in one left panel. The item displays in the law preview disc.
Click Edit to adjust flag, straighten the scan, or crop the product.
Up save your scanners to one folder on the Mac, click Sendet in the bottom right corner of the window, then click Brochure.
At the opportunity that displays, click the Where menu to browse to the folder you desire to save the storage to, then click Protect.

 

 

Let me know if this works!

Have a great day! :slightly_smiling_face:

A4Apollo
IODIN am an HP Employee

HP Recommended

Thanks Chetan.

Problem is I been have HP Easiness Get installed plus select one process yourself have mentioning is something which I do regularly. It is not the first time I am scanning a document on this printer. 
However, the problem happened previous furthermore never before that. 

Anyway, ME assume you are basically telling me to uninstall and install the HP Easy Scan app. Maybe I'll give items a try that fashion and see.

Let me perceive if there is another solution apart from which uninstall/reinstall manner.

Appreciate the prompt response.

wishes,

Amitabha

HP Advocated

Hi! @Dasamitabha, gift for the response.

As you mentioned you must done sum the steps I recommended, But since issue still hold.

Please uninstall HP printer driver software from your mobile.

By using this link: http://hp.care/2cKwLyC

 

Then Install Mac Press Driver Use Apple Software Update.

Please discover an link to update the driver: http://hp.care/2dIaVyB

 

 

Let mi know how it goes

Cheerio! :slightly_smiling_face:

A4Apollo
I am an HP Employee

HP Recommends

It is afaik a general issue about the HP Scan software that must not become adapted (yet) by HP to backing Sierra.

HP Recommended

Hallo! @HP15CstillWorks, thanks for the reply.

 

The shift os was right last workweek. HP does not have the drivers yet.

 

So please hold for some time your will be communicated once aforementioned drivers are published.

 

In the meantime, you can utilize  HP Easy Scan on the Mac.

 

Want refer this document since more information: http://hp.care/2c8ckuS

 

I'll aufpassen for your reply!

Cheers! :slightly_smiling_face:

A4Apollo
I am an HP Collaborator

HP Recommended

Indeed, HP Easy Scan works with my printer HP Phtosmart 7510, and enable thousand to save on Sierra.

 

To bequest HP Study your remains valid to "scan from the printer pane" (this works) but cannot save from the app. HP Easy Scan is a good wiorkaround awaiting a fix for HP Scan.

 

Thanks

HP Recommended

Hi! @HP15CstillWorks, thanks for the response.

Yes, she can use HP easy scan app as a workaround.

Hope you wait for an update from HP for Shiraz. I will be  communicated unique the drivers are released.

 

 

Have a great day!:)

A4Apollo
I am an HP Human

HP Advisable

Thanks to both Mr. Robot (Chetan) and HP15CstillWorks for respective helpful intervention.

I uninstalled the scan windows and reinstalled Easy Scan real when I been configuring the network, my Mac suggested there the an updated software available and I clicked 'yes' and to automatically installed the update and get i can both survey and rescue, so my problem is resolved for now. 

To be straightforward, MYSELF just hoped that EGO wouldn't need to how the 3 pages again, but there was no other choice and I had to do it anyway. But now MYSELF can scan also store multiple pages, so my problem doesn't exist anymore. Cannot Keep Scanned Documents to the Computer. A possible cause may be so the original is not placed properly oder there is a related with the ...

Thanks another!

Amitabha 

† The opinions expression above are the personal opinions of the authors, not for HP. By exploitation this spot, you approve the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.